Dive-Tech: Technical diving shop: Frequently Asked Questions

Q. What do you charge for postage and packing?
A. Postage and packing is based on the size of the order and the weight of the item. The total value of PP is shown at checkout.

Q. Do you ship outside the UK?
A. Postage and packing is based on shipping within the UK. Under some circumstances we can ship abroad but the shipping charges will be higher. Please contact us to confirm charges. Orders placed via paypal from abroad will be refunded unless we have agreed shipping.

Q. Is PayPal safe?
A. Yes, paypal is very safe, it is used for the majority of payments on eBay. With the industry's most-advanced encryption, fraud prevention, and Buyer and Seller Protection Policies, PayPal is dedicated to keeping your account safe and secure from scams and fraud. For more information on paypal's security take a look here.

Q. Is there any other way to pay?
A. Yes you can pay by cheque or direct bank transfer.

Q. When will my order arrive?
A. If you item is in stock then it will be sent as soon as possible, often within 1 working day. If your item is out of stock then delivery times will depend on the delivery times from out suppliers.

Q. What if I still have questions?
A. Feel free to email us or call us. Contact details are here.